Self-disclosure in mobile payment applications: Common and differential effects of personal and proxy control enhancing mechanisms

DOI码：

10.1016/j.ijinfomgt.2019.102065

发表刊物：

International Journal of Information Management

项目来源：

"71671174 71801166 7004777 9042585"

关键字：

Self-disclosure, Privacy calculus theory, Control agency theory, Perceived effectiveness of privacy setting, Perceived effectiveness of privacy policy, Mobile payment Financial technology

摘要：

This study seeks to examine consumers’ self-disclosure in mobile payment (MP) applications by highlight the value of personal and proxy control enhancing mechanisms: perceived effectiveness of privacy setting and perceived effectiveness of privacy policy. To empirically validate the model, we conducted two quantitative survey studies in the same research inquiry. The empirical results suggest that perceived benefits, perceived effectiveness of privacy setting, perceived effectiveness of privacy policy, and perceived risks together predict perceived value and psychological comfort, which further determine consumers’ self-disclosure in MP applications. This study contributes to the information privacy literature by highlighting personal and proxy control enhancing mechanisms to promote consumers’ self-disclosure in MP applications.

备注：

The work described in this study was supported by grants from the National Natural Science Foundation of China (Nos. 71671174 and 71801166) and the Hong Kong Research Grant Council (Nos. 7004777 and 9042584).

合写作者：

Yang, Qianwen, Gong, Xiang*, Zhang, Kem Z. K., Liu, Hefu, & Lee, Matthew K. O.

学科门类：

管理学

文献类型：

J

卷号：

52

页面范围：

20

ISSN号：

0268-4012

是否译文：

否

发表时间：

2020-01-01

发布期刊链接：

https://doi.org/10.1016/j.ijinfomgt.2019.102065