Addressing the consensus on information sharing in CPFR information systems: Insights from manufacturer - retailer dyads

DOI码：

10.1080/00207543.2021.1926569

发表刊物：

International Journal of Production Research

项目来源：

"71801204 71971202 71921001 2018YFB1601401 2021C35017 202002N3139"

关键字：

Collaborative Planning, Forecasting, and Replenishment; consensus on information sharing; IT capability; goodwill trust; competence trust

摘要：

This study investigated the mechanism of improving consensus between one dominant manufacturer and retailers in evaluating retailers’ information sharing in a Collaborative Planning, Forecasting, and Replenishment (CPFR) system. IT capability, goodwill trust, and competence trust were proposed as antecedents of this consensus based on organizational information processing theory (OIPT). Amatched questionnaire survey was conducted, generating 253 manufacturer-retailer dyads for analysis. Consensus on information sharing was operationalized by the degree-symmetric model (DSM). The empirical results showed that retailers’ IT capability, goodwill trust, and competence trust in the dominant manufacturer were positively related to the consensus on information sharing. Furthermore, the interaction between retailers’ IT capability and goodwill trust was negatively related to this consensus, whereas the interaction effect of retailers’ IT capability and competence trust was positive.

备注：

TheworkdescribedinthispaperwassupportedbytheNational Natural Science Foundation of China (NSFC: 71801204, 71971202, and 71921001), the National Key R&D Program of China (2018YFB1601401), the Zhejiang Soft Science Programme (2021C35017), and the Ningbo Commonweal Science and Technology Fund (202002N3138).

合写作者：

Zhang, Liangqing, Liu, Hefu, & Cai, Zhao*

学科门类：

管理学

文献类型：

J

卷号：

60

期号：

11

页面范围：

3569-3588

ISSN号：

0020-7543

是否译文：

否

发表时间：

2022-01-01

发布期刊链接：

https://doi.org/10.1080/00207543.2021.1926569