Team social media usage and intra-team competition and cooperation: a social information processing perspective

DOI码：

10.1108/itp-02-2020-0058

发表刊物：

Information Technology & People

项目来源：

"71622009 71971202 71571177 71921001 2018YFB1601402"

关键字：

Social media usage, Cooperation perception, Competition perception, Trade-off, Social information processing theory

摘要：

Purpose – This study aims to explore how team task-related social media usage (TSMU) and social-related social media usage (SSMU) affect employees’ perceptions of intra-team cooperation and competition and further individual creativity. Design/methodology/approach – This study conducted a questionnaire survey on enterprises in China that have implemented social media and obtained 348 useable questionnaires from 55 work teams. Findings – The results revealed that employees’ perceptions of intra-team cooperation and competition can promote employees’ creativity. Employees’ cooperation perception can be significantly positively affected by TSMU and SSMU, whereas employees’ competition perception can be significantly positively affected by TSMU. Regarding congruence, the results indicated that the more balanced between TSMU and SSMU, the stronger the competition perception. Practical implications – Managers should pay critical attention to the role of team social media usage (SMU) in shaping employees’ perceptions of their team environments. They should realize the different outcomes and the joint effects of the different types of SMU. Originality/value – This study contributes to the social media literature by explaining the impact of team SMU on employees’ perceptions and evaluations of team environments based on the social information processing theory. The study presents the relationships among team SMU, employees’ perceptions of cooperation and competition and employee creativity. Moreover, this study expands research on the trade-off of SMU by exploring the impact of balanced and imbalanced SMU in a work team.

备注：

This work was supported by the National Natural Science Foundation of China (NSFC: 71622009, 71971202, 71571177, and 71921001); the National Key R&D Program of China (2018YFB1601401).

合写作者：

Zhang, Shuqin, Huang, Qian*, Liu, Hefu, & Wang, Youying

学科门类：

管理学

文献类型：

J

卷号：

35

期号：

1

页面范围：

410-434

ISSN号：

0959-3845

是否译文：

否

发表时间：

2022-01-01

发布期刊链接：

https://doi.org/10.1108/itp-02-2020-0058