Effect of transactive memory systems on team performance mediated by knowledge transfer

DOI码：

10.1016/j.ijinfomgt.2018.04.001

发表刊物：

International Journal of Information Management

项目来源：

"71622009 71571169 71571178"

关键字：

Transactive memory system (TMS), Knowledge management, Knowledge transfer, Team performance

摘要：

Although prior research has realized that a transactive memory system (TMS, a group-level socio-cognitive structure) benefits team performance, few studies have explicitly explored the knowledge management (KM) essence of the TMS-team performance relationship. Further, scholars have highlighted the necessity of examining TMS dimensions (i.e., specialization, credibility, and coordination) due to their theoretical distinction. Based on TMS literature and the organizational learning perspective, this study investigates how TMS dimensions relate to knowledge transfer (i.e., a subprocess of team learning), thereby influencing team performance in real organizations. We also proposed the mediating effect of knowledge transfer. The research model was tested through a field survey of 61 Chinese knowledge teams from various industries and companies. Research findings demonstrated that the associations of specialization and credibility with knowledge transfer were more significant than that of coordination. Moreover, knowledge transfer predicted the variation in team performance and fully mediated the effect of specialization and credibility on team performance. Our research findings advance the current understanding of the underlying mechanism of the TMS–team performance relationship and provide implications for academics and practitioners.

备注：

The work described in this paper was fully supported by grants from the National Natural Science Foundation of China (NSFC: 71622009, 71571169, and 71571177).

合写作者：

Wang, Youying, Huang, Qian*, Davison, Robert M., & Yang, Feng.

学科门类：

管理学

文献类型：

J

卷号：

41

页面范围：

65-79

ISSN号：

0268-4012

是否译文：

否

发表时间：

2018-01-01

发布期刊链接：

https://doi.org/10.1016/j.ijinfomgt.2018.04.001