Investigating the relationship between workplace conflict and employee agility: The role of enterprise social media

DOI码：

10.1016/j.tele.2018.08.001

发表刊物：

Telematics and Informatics

项目来源：

"71622009 71571169 WK2040160031 1608085MG156"

关键字：

Task conflict, Relationship conflict, Employee agility, Enterprise social media, Information processing perspective

摘要：

The current research aims to investigate the relationship between workplace conflict and employee agility in firms that adopt enterprise social media (ESM). Using the information processing perspective, this study proposes a model for examining how task conflict and relationship conflict relate to employee agility and how ESM moderates these relationships. The regression analysis results are based on 161 respondents who adopted ESM in the workplace, and are used to examine the impact of task and relationship conflict on employee agility. The results show that relationship conflict has a U-shaped curvilinear relationship with employee agility. Conversely, the association between task conflict and employee agility is has an inverted U-shaped relationship. Moreover, the link between task conflict and employee agility is moderated by ESM usage, such that the curvilinear relationship is weakened by ESM usage. This study contributes to extant ESM literature by investigating workplace conflict and its role in developing employee agility in ESM environments. The findings indicate that managers should implement appropriate strategies to maintain a certain level of conflict in order to facilitate and achieve employee agility.

备注：

The work described in this paper was supported by the National Natural Science Foundation of China (NSFC: 71622009 and 71571169); the Fundamental Research Funds for the Central Universities (WK2040160031); Anhui Natural Science Foundation (1608085MG155).

合写作者：

Pitafi, Abdul Hameed, Liu, Hefu, & Cai, Zhao*.

学科门类：

管理学

文献类型：

J

卷号：

35

期号：

8

页面范围：

2157-2172

ISSN号：

0736-5853

是否译文：

否

发表时间：

2018-01-01

发布期刊链接：

https://doi.org/10.1016/j.tele.2018.08.001