高超越，夏昊,秦娟,姜贺敏,姜广鑫,刘建伟.面向数智商务的大模型垂域化关键技术研究.中国科学基金,
Tan, Ran; Li, Yang; Huang, Qian; and Liu, Hefu.Enhancing Customer Service Chatbot Effectiveness: The Effect of Dyadic Communication Traits on Customer Purchase Intention.Journal of the Association for Information Systems,
李从刚, 陈猛*, 许荣.数字化转型与高管－员工薪酬差距的倒 Ｕ 型关系研究.管理评论,
Fang, Jie, Liu, Hefu*, Cai, Zhao, & Tan, Chee-Wee.Omni-channel retailing on platforms: Disentangling the effects of channel integration and inter-platform function usage difference.[J].Journal of Operations Management,2023,69(2):197-216.
