Environmental performance of servitized manufacturing firms: the (mis)alignment between servitization strategies and inter-organizational information technology capabilities
发布时间：2023-03-21
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- DOI码：
- 10.1108/IMDS-04-2022-0226
- 发表刊物：
- Industrial Management & Data Systems
- 项目来源：
- "2018YFB1601401 72001155 71971203"
- 关键字：
- Environmental performance, Product-oriented services, Customer-oriented services, IT reconfiguration, IT integration
- 摘要：
- Purpose – This study investigates the different effects of the (mis)alignment between servitization strategies (i.e. product-oriented and customer-oriented services) and inter-organizational information technology (IT) capabilities (i.e. ITreconfiguration and integration) concerningthe environmental performanceofservitizedmanufacturing firms. Design/methodology/approach – Using hierarchical regression analysis, this study examines the theoretical model based on multi-respondent survey data from 1,149 senior managers of 383 manufacturers in China. Findings – Product-oriented services have a non-significant effect on environmental performance, whereas customer-oriented services exert a significantly positive effect. The alignment between product-oriented services and IT reconfiguration, and that between customer-oriented services and IT integration, improve environmental performance. In contrast, the misalignment between product-oriented services and IT integration, and that between customer-oriented services and IT reconfiguration, hurt environmental performance. Originality/value – This study elucidates the different effects of the (mis)alignment between servitization strategies and inter-organizational IT capabilities on environmental performance. It also resolves the inconsistency regarding the implications of servitization on environmental performance.
- 备注：
- This study is funded by grants from the National Key R&D Program of China (2018YFB1601401) and the National Natural Science Foundation of China (72001155 and 71971202).
- 合写作者：
- Zhang, Minghua, Chen, Meng, Zhang, Mengru, & Liu, Hefu
- 学科门类：
- 管理学
- 文献类型：
- J
- 卷号：
- 123
- 期号：
- 3
- 页面范围：
- 722-745
- ISSN号：
- 0263-5577
- 是否译文：
- 否
- 发表时间：
- 2023-01-01